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Last Updated: June 29, 2026

1. Introduction

Adcock’s Systems, LLC (“Adcock,” “we,” “us,” or “our”), an Altus Fire & Life Safety company, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.adcocksystems.com (the “Website”) or otherwise interact with us online, and the choices and rights you have regarding that information.

This Privacy Policy applies to information collected through the Website. It does not govern information processed in connection with the design, installation, inspection, monitoring, or servicing of fire alarm, sprinkler, electrical, or other life-safety systems, which are provided under separate written service agreements.

By using the Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

2. Information We Collect

Information you provide to us. When you request a quote, complete a contact or service-request form, apply for a position, or otherwise communicate with us, we may collect your name, email address, company name, telephone number, mailing or service address, the type of service requested, and any other information you choose to provide.

Information collected automatically. When you visit the Website, we and our service providers may automatically collect information about your device and usage, including IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates and times of your visits. This information is collected through cookies and similar technologies (see Section 6).

Information from third parties. We may receive information about you from analytics providers, advertising partners, business-data providers, and similar third parties, which we may combine with information we collect directly.

The categories of personal information we collect, as defined under California law, may include identifiers, customer records, commercial information, internet or other electronic network activity, general geolocation data derived from IP address, and inferences drawn from the above.

3. How We Use Your Information

We use the information we collect to:

respond to your inquiries, quote requests, and service requests;
provide, maintain, secure, and improve the Website and our services;
communicate with you about your requests, projects, appointments, and account;
send administrative information and, where permitted, marketing communications;
measure and analyze Website traffic, usage, and performance;
detect, prevent, and address fraud, security incidents, and technical problems; and
comply with legal obligations and enforce our agreements.

4. How We Disclose Your Information

We may disclose personal information to:

Service providers that perform functions on our behalf (such as hosting, analytics, marketing, form processing, and communications), under contractual obligations to protect the information;
Affiliates, including Altus Fire & Life Safety and other companies within its family, for business and operational purposes;
Professional advisors such as attorneys, accountants, and auditors;
Authorities and others when required by law or legal process, or to protect rights, safety, and property; and
Successors in connection with a merger, acquisition, financing, reorganization, or sale of assets.

5. Sale or Sharing of Personal Information

We do not sell your personal information for money. However, our use of certain analytics and advertising cookies may be considered a “sale” or “sharing” of personal information under the California Consumer Privacy Act, as amended (the “CCPA”), and similar state laws, because information may be disclosed to advertising and analytics partners for cross-context behavioral advertising. You may opt out of this activity as described in Section 7 and through the “Your Privacy Choices” mechanism on the Website. We do not knowingly sell or share the personal information of consumers under 16 years of age.

6. Cookies and Tracking Technologies

The Website uses cookies, tags, pixels, and similar technologies to operate the site, remember your preferences, analyze usage, and support advertising. We use a consent management platform that lets you review and control non-essential cookies and trackers. You can change your preferences at any time using the “Your Privacy Choices” or privacy-settings link available on the Website.

We also honor opt-out preference signals, including the Global Privacy Control (GPC), where required. When the Website detects a GPC signal from your browser, we treat it as a valid request to opt out of the sale or sharing of personal information for that browser or device.

Most browsers allow you to block or delete cookies through their settings; however, disabling certain cookies may affect Website functionality.

7. Your California Privacy Rights

If you are a California resident, the CCPA provides you the following rights:

Right to know the categories and specific pieces of personal information we have collected, the sources, the business or commercial purposes, and the categories of third parties to whom it was disclosed;
Right to delete personal information we have collected, subject to legal exceptions;
Right to correct inaccurate personal information we maintain about you;
Right to opt out of the sale or sharing of personal information;
Right to limit the use and disclosure of sensitive personal information (we do not use or disclose sensitive personal information for purposes that would give rise to this right); and
Right to non-discrimination for exercising your privacy rights.

To exercise these rights, contact us at [email protected] or 301-843-3661, or use the “Your Privacy Choices” link on the Website. We will verify your request by matching the information you provide with information we maintain. You may also designate an authorized agent to submit a request on your behalf; we may require the agent to provide proof of authorization and may verify your identity directly.

8. Other U.S. State Privacy Rights

Depending on your state of residence (for example, Virginia, Colorado, Connecticut, and other states with comprehensive privacy laws), you may have similar rights to access, correct, delete, and obtain a portable copy of your personal information, and to opt out of targeted advertising, the sale of personal data, and certain profiling. To exercise these rights, contact us using the information in Section 11. Where applicable, if we decline your request you may have the right to appeal by replying to our decision.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to provide services, comply with our legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.

10. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Website is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us using the information below so we can delete it.

12. Third-Party Links

The Website may contain links to third-party websites and services that we do not operate or control. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Material changes will be posted on this page, and your continued use of the Website after the changes become effective constitutes acceptance of the revised Privacy Policy.

14. Contact Us

Adcock’s Systems, LLC, an Altus Fire & Life Safety company

11954 Motley Place, Waldorf, MD 20602

Email: [email protected]

Phone: 301-843-3661

This Privacy Policy is governed by the laws of the State of Maryland, without regard to its conflict-of-laws principles.